Use of cookies

Our site saves small pieces of text information (cookies) on your device in order to deliver better content and for statistical purposes. You can disable the usage of cookies by changing the settings of your browser. By browsing our website without changing the browser settings you grant us permission to store that information on your device.

logoAareon

Customer Portal

Solutions > Digital > Customer Solutions

iAppoint

Zero Touch Point Repairs - From first appointment, follow on visits, cancellations & changes without involving your contact centre staff

iAppoint enables repair requests (and follow ons) not only to be raised but to be booked, end to end via a mobile device and with no involvement with your contact centre.

iAppoint enables the user to raise a repairs request in the field using 1st Touch Mobile or via the customer self-service app or Aareon 360 Customer Portal.  Automatically creating a works order in your Housing Management System, interrogating DRS Scheduling system for the available time slots.

DRS returns the 'favourite' time slots for selection and the user can select the preferred option and appointment is confirmed with user.

Contact Me

close

Want More Information?

If you would like more information about Aareon Digital Solutions please complete the following;

 
Mandatory Field
Mandatory Field
Privacy
Mandatory Field
Please wait a moment, your data is being processed.
Thank you for contacting us!
to top