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What will the digital housing association look like?

‘Change… then more change’. This seems to be the mantra of those regulating the Housing sector – each year a new theme and a slew of new initiatives emerge. But are they helping with the primary aim – to deliver more homes for people to live in?

I thought it would be interesting to take a look at the sector in the context of the aim mentioned above, but in the future – and taking into account technologies that are already starting to assist providers and some which may still be over the horizon.  I drew this together into a question – what will the Digital Housing Association look like, and how will it assist the very people that need to be helped – the customers?

We could break the activities of a typical Housing Association down into several core functions. In the article on the side, let us look at each in turn, and then at the whole picture.

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