Your Employees

Your employees are key to delivering the services your customers need. By ensuring they have the best tools, they can access the information they need to carry out their tasks whilst out in the field and reducing visits to the office. Ensuring their time is spent in the heart of your communities.

Employees benefit from the digital applications as well – both for their work on location and in the office. Staff on site with a customer can access all the relevant information via a tablet or smartphone and thus familiarise themselves quickly with the current situation there: What property has particular equipment and features? What condition is the property in? When is the next maintenance work due? If they are approached by a tenant, they can provide information immediately.

If repairs are necessary or a new piece of equipment has been installed in a property, they are able to update the inventory data on their mobile device and make the information available to their colleagues at the office in real time. And when it comes to ensuring the safety of balconies, roofs or playgrounds, for instance, this simple principle applies: The more employees know about the condition of machines and equipment, the better they are able to place maintenance and repair orders.

Your contractors welcome the concrete information accompanying their orders while customers benefit from the well-kept condition of their properties. 

What is an ERP System?

Aareon offers Enterprise Resource Planning (ERP) systems, which give an integrated view of the businesses core processes to help your employees:

• Housing
• Financials & Accounting
• HR
• Asset Management
• Tenant Self-Service
• CRM

They are business process management solutions that allow your organisation to use a portfolio of integrated applications. This helps to manage your business and automate many back-office functions related to technology, services and human resources. Aareon ERP solutions co-ordinate the resources, information and activities needed to complete business processes in the most cost and time efficient manner. Aareon ERP systems can be enhanced through additional digital solutions that are designed to optimise processes.

These applications help to reduce costs, create new business models that integrate all participants, and enhance the dialogue between tenants and the housing-industry employees serving them.