Engage

Digital experiences that delight

Increase service levels and boost efficiency of all customer interactions.

Whether it concerns a prospective client looking to buy or rent a property, or a tenant requesting to be serviced, every interaction needs to be a good experience. Our Engage solutions allow you to orchestrate all interactions and deliver residents, employees and craftsmen seamless digital experiences. 

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Customer Engagement

Give your customers control

Keep all your communication in one place, whether it’s streamlining your repair and maintenance processes, sharing important documents or answering queries. Our range of Engage Solutions offer digital service channels, such as apps and self-service portals that bring customer, trades people and your front and back office closer together. When everyone is better connected, things flow better.

Customer Engagement

Give your customers control

Keep all your communication in one place, whether it’s streamlining your repair and maintenance processes, sharing important documents or answering queries. Our range of Engage Solutions offer digital service channels, such as apps and self-service portals that bring customer, trades people and your front and back office closer together. When everyone is better connected, things flow better.

At your service

Self-service apps and portals

Enable your customers to update their details, report issues and make payments through a range of channels.

Frictionless repairs

Tools for customers to raise and track their own issues

Empowering your customers to diagnose simple issues and raise repair jobs all within the boundaries that you define.

Building communities

Community support and enablement 

Empower your community by sharing relevant events, services, and resources with residents. By putting residents at the forefront, you create an engaged community where everyone feels informed and involved

Supplier Engagement

Let your suppliers be trades people, not administrators

Digitalise the workflows with craftspeople and suppliers, from assigning jobs to reconciling invoices. Enable your suppliers to receive digitally assigned jobs, on the go, with all of the information they need in one place.

Supplier Engagement

Let your suppliers be trades people, not administrators

Digitalise the workflows with craftspeople and suppliers, from assigning jobs to reconciling invoices. Enable your suppliers to receive digitally assigned jobs, on the go, with all of the information they need in one place.

Transparent performance

Full view of supplier activity

Stay in control of processes and see contractor progress, log and document their work through to completion

Easy invoicing

Supplier digital invoicing and approval 

Simplify your suppliers administration by providing tools that let them invoice you directly and keep them informed throughout the approval process.

Mobile Workforce Engagement

Mobile workforce solutions

Property management in the palm of your hand 

Enabling your workforce with all of the most important data, processes and services in the field.

Mobile Workforce Engagement

Mobile workforce solutions

Property management in the palm of your hand 

Enabling your workforce with all of the most important data, processes and services in the field.

Speedy turnarounds

Inspections, voids, move in and move out

Inspections on the go. Provide field workers with digital tools that make their lives easier. Reduce the time and effort needed to refresh the property.

A back office, wherever you are

All the relevant data and processes on the go 

Efficiently manage tenant relationships with all relevant personal and property data at your fingertips. Empower your field staff to action on customer requests directly.

The right tool for the job

Maximised efficiency and built-in compliance

Reduce time needed in the field and eliminate paperwork afterwards with dedicated mobile apps for maintenance work, audits and certifications.

Contact

Please get in touch to explore how we can help you excel as a Property Owner or Manager.

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