Self-Service Portal
It is much cheaper for you to get tenants to interact through digital channels rather than calling the office. To encourage channel shift towards digital, you need easy to use, confidence inspiring applications for the tenant backed up by seamless integration and automation with your core systems.
The Aareon Self-Service Customer Portal provides your customers with the ability to access self service facilities online through PC, Tablet, Smart Phones and SMS.
The solution is tailored to your own website, providing a strong corporate identity to your online services offering.
Features & Benefits for Your Customers
- View rent account
- View repairs history and raise repairs calls
- Update personal and household details
- Set up payment arrangements
- Complete direct debit mandates
- Book repairs appointments
- Integrated budget planner
- Messages and bulletins