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Go Live News


Cheltenham Borough Homes go-live with Aareon QL and Digital

Aareon are pleased to announce Cheltenham Borough Homes (CBH) have successfully gone live with Aareon QL Housing Management System, 1st Touch Core Mobile and imminently Aareon 360 Customer Portal and 1st Touch Self-Service App

Service Improvement Team at CBH

The project was led by CBH’s Service Improvement Team (SIP), who worked closely with Aareon on the 18-month programme of transformation ahead of go-live at the end of July.

Steve Slater, Executive Director of Finance & Resources at CBH commented “Over the last four years we have been working towards a more efficient and enhanced service for our customers and providing better access to our business information.”

“Aareon have provided a great support to CBH in reaching this milestone as we continue to move forward into this new era with positivity and ambition. That a programme of this significance has been delivered as effectively as it has is a testament to the passion and commitment from all involved in the successful ‘go-live’ of the Aareon QL Software.”

Geraint Griffiths, Managing Director of Aareon UK noted

“I was impressed by CBH’s professionalism and their commitment to the project. They took our advice and were happy to be guided by us throughout the implementation. The Aareon solutions will help them to achieve the improved process efficiencies they are aiming for, whilst at the same time helping them to build stronger communities and improving service deliveries to their customers. We are looking forward to continuing support CBH on their transformation journey.”

Download the full CBH go-live story here

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