Cookies help us to provide the website.

Technical cookies

Technical cookies are essential to ensure the functions of the website work efficiently and securely and to ensure that integrated services such as customer login and training registrations function smoothly. Therefore, you cannot deactivate these cookies.

Cookies and tracking

We use various third-party online services to help us to enrich the website with additional functions and to improve the online offers with collected statistical data on visits to the website as well as data on user behaviour (tracking). Therefore, we would appreciate you accepting the associated cookies and tracking.



Detailed information on cookies and tracking

Detailed information can be found on the page Privacy notice, where you can turn cookies and tracking on or off under Privacy Settings.

Privacy Statements

Privacy Statement - Processor (Customer)
Privacy Statement - Controller (Applicant, Employee and Marketing)

couple with laptop


MyCuro Portal empowers customers to access digital services

In March 2019, housing association Curo launched their Customer Portal ‘MyCuro’, providing accessible account services digitally at a time and a place of their customers’ convenience. Since the launch, Curo have already seen registrations of 5,000 sign ups.

Long-standing software partnership

A long-standing partner of Aareon UK, Curo has more than 25,000 customers and manage over 13,000 homes in Bath and the West of England. Since acquiring the Aareon QL Housing Management system in 2011, Curo have gone on to implement Aareon Digital Solutions such as the Self-Service App and now 360 Customer Portal. This aligns with Curo’s strategic objective of delivering renowned customer service, with cost-effective interactive digital channels becoming the preferred way for the majority of its customers to access its services.

"360 Customer Portal offered functionality we were looking for"

Tom Battersby, Director of ICT at Curo shares his comments around Aareon’s 360 Customer Portal; “We have a good relationship with Aareon as the supplier of our social housing management software. We installed the Self-Service App in July 2016 for iOS and Android with no issues. The 360 Customer Portal offered us the additional functionality we were looking for with guaranteed information to our back-office systems."

Tenant's digital preference

“Over 90% of our residents surveyed prefer to communicate digitally. With the help of the Portal, it is easier and faster for them to reach out to us and to access information where and when it suits them without any wait times.”

Investment in front-line services

“By reducing the cost of serving customer transactions, we have more money to invest in our existing homes and services. 61% of inbound calls to our contact centre relate to repairs or rent account, this takes roughly 16,000 hours of staff time. Moving more of customer communication though the Portal ensures things like account balances and key documents are available 24/7, giving customers peace of mind and access to their information whenever they choose.”

About Aareon UK

Aareon UK are the leading supplier of Housing Management Software and Digital Solutions in the UK social housing sector. With many years of industry specific knowledge, their position as a profitable, growing and innovative organisation enables them to set the standard for business processes in the housing sector both today and into the future.

Download the MyCuro case study

Download Now

Download Curo article

Please fill in your details below in order to download the Curo Article

Mandatory Field
Mandatory FieldPlease enter a valid email address.
Mandatory Field
Mandatory Field
Mandatory Field
Mandatory Field
new code
The code does not match the picture
Please wait a moment, your data is being processed.
Thank you for contacting us!
to top