Our Vision

Many of your customers don’t just appreciate the availability of digital offerings; they simply take them for granted. New technologies are influencing how we will live in future: Homes, buildings and even whole cities will become smarter thanks to cutting-edge information and sensor technology.

Aareon offers a comprehensive solution portfolio for the social housing sector, adding value by lowering costs, improving efficiencies and improving your customer satisfaction. 

We are by your side as a partner who understands the challenges you face and work with you to create hep create the solution Ecosystem you need.

Aareon Ecosystem

Digitalisation enables innovative ways of interacting with each other and thus opens up new potential for added value in your organisation: lower costs, greater convenience in the communication between your customers, employees, contractors and the opportunity for innovative and profitable business models. 

Aareon Ecosystem

The Ecosystem consists of our popular housing management and digital solutions and is open to integration with partners.

Delivering an end-to-end service experience

The most important relationship in the housing industry is that between landlord and tenant. If you want to win and retain customers, you need to show consideration for this relationship more than ever and offer tangible and sustainable services.

With the digital solutions offered by Aareon, housing companies can digitalise their customer relationships and become more service-oriented. From the online tenant portal to the smartphone app and call centre operations, all the different solutions interlock seamlessly. 

Efficient collaboration with service partners

The success of a housing provider is directly dependent on straightforward collaboration with tradespeople, utilities and other service providers.

Improved and digitally supported service processes benefits all parties equally and thus increases both satisfaction and efficiency.

With the help of the digital solutions from the Aareon, housing providers are able to coordinate the work of tradespeople efficiently and provide them, via mobile devices, with all the information they need to do their jobs.

Avoiding unnecessary trips, postponed appointments and lengthy paperwork. Thanks to online portals and digital invoicing services, service-partner orders and invoices can be organised in a quick, transparent and paperless manner.

Employees mobilised

Employees can benefit from digital mobile devices - both for their work on location and in the office. Employees on site at a property can access all the relevant information via a tablet or smartphone and thus familiarise themselves quickly with the current situation there: What assets does the property have? In what condition is the property? When is the next maintenance work due? If they are approached by a customer, they can provide information immediately.

If repairs are necessary or a new piece of equipment has been installed in an apartment, they are able to update the inventory data on their mobile device and make the information available to their colleagues at the office in real time.

And if there is another best in class solution you would rather utilise then Aareon Connects added connectivity with key partners, together Aareon want to provide customer-centric solutions that deliver the best outcomes and value.